by: Thomas W. Malone
Harvard Business School Press
Reviewed by: Michael LoBue
Malone is well respected as an academic and researcher; this book is not so much about his own research, but a very accessible presentation of important findings in his area of research and his own observations about how work is changing and will continue to change.
His chapter on “From Command-and-Control to Coordinate-and-Cultivate” is especially useful in today’s knowledge work environment — particularly applicable to association environments.