Overview of L&M Services L&M's core strength is found in the integration of the six fundamental service areas of association management common to all trade associations and professional societies — and it starts at the top. L&M executive directors are highly experienced in each of the five support functions, as well as being among the most experienced executive management professionals in the field today. At L&M we take great care and pride in meeting the special needs and requirements of each client as though each client were our only client. Innovative Solutions — Solutions are innovative when they are delivered in a flexible manner to meet the client's special needs and circumstances. As an accredited AMC we're not locked into a rigid set of services and delivery approaches; in fact, our accreditation is based on customer satisfaction and our ability to build on the best practices in the industry to meet the needs of our association clients. Flexible Solutions — Some of our clients came to us from previous management arrangements. In a few situations there were strong business cases to retain certain existing services (e.g., external bookkeeping, web hosting, meeting planning, etc.). Because L&M is highly experienced in each of the core service areas our clients benefit from our ability to manage third party services to the same high standards we hold for ourselves. The L&M service model allows us to insert a third party provider into the picture as easily as replacing a puzzle piece.