L&M Achieves AMC Institute Accreditation for 15th Year

SAN FRANCISCOFeb. 20, 2019PRLog — LoBue and Majdalany Association Management (L&M) has been awarded its fifth accreditation by the AMC Institute, the global trade association representing the Association Management industry.

Only 81 of more than 500 Association Management Companies (AMCs) worldwide have achieved AMC Institute Accreditation, demonstrating the commitment and ability to deliver the highest level of professional management services to associations and not-for-profit organization (NPO) clients. These AMCs are the recognized choice of associations and NPOs.

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Future Proofing Your Board

A timeline is a common tool used to orient boards of directors to their unique responsibilities.

When we conduct board orientations, we characterize the organization’s next 12 months as belonging to the chief staff officer, also known as the executive director.  Once the board has approved a plan, priorities, and a budget, it is up to the chief staff officer and his or her staff to execute it.

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AMC Management Model Has Advantages over Non-AMC Models

The results are in: The AMC management model generated more consistent operating surpluses and grew reserves to a greater extent between 2006 and 2015 than did the non-AMC model (i.e., directly employed staff and full financial responsibility for occupancy and capital costs).
Read the full report here.

For those familiar with the AMC model, this is not a big surprise. What is newsworthy about the results is that we have credible evidence that demonstrates the advantages of the AMC model for associations. These results add to previous studies conducted in the past decade showing that the AMC model is both the less expensive alternative to hiring staff directly and shouldering all operational costs, including capital purchases, and also the more productive association management model.

In short, the non-AMC model is overpriced and under-performing.

These latest results lead to an interesting set of questions: Why does the AMC model outperform the non-AMC-model? What’s the AMC model’s ‘secret-sauce”?

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The Full Measure of the AMC Advantage is “Management”

There are two components to the AMC-model that delivers the performance and value for organizations: economies of scale; and economies of scope. The AMC value proposition is strongest when these are combined.

The first, economies of scale, is self-explanatory. It’s the sharing of certain infrastructure and operational costs across numerous client organizations. Such costs include:
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Is an Executive Director Like a Head Coach?

Almost all the time.

A number of years ago our good friend, Rick Church, President of CM Services in Glen Ellyn, IL, used the title Head Coach on his business card. At the time it struck me as a bit too cute and cliché to be taken seriously. While I may never use this as my actual title, I’ve come to understand the value and importance of the analogy.

Much like head coaches are not directly responsible for selecting players, executive directors do not select who become association board members, or even association members. However, just like coaches, executive directors are held responsible and accountable for results. Perhaps all too often, executive directors need to be aggressive about their management roles and decisions in the face of opinionated board members, much like coaches must be with team owners.

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Conference calls gone bad

Fellow AMC principal Jonathan Strauss posted the link to a routine by the YouTube comedy team Tripp and Tyler http://mashable.com/2014/01/23/conference-call-in-real-life/ highlighting all that can, and too often does, go wrong with teleconference meetings. But teleconference/web-conference meetings don’t have to be this way. I can think of at least 5 basic practices that can avoid the problems highlighted in the video.

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Is There a New Normal — Not So Much

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OVERVIEW:
For years the association community has been treated to passionate claims about how the world has been changing, resulting in a new normal or paradigm shifts and how our organizations will become extinct if we don’t change our “membership model,” or “give it all away.” Do these dooms-day claims have merit? Not according to how the community of associations were actually led and managed over the last two decades! According to the data, the association model is still strong and vibrant and not facing extinction.

Download the entire report as a PDF document:
NewNormal-Not-So-Much-print.pdf.

AMCs Manage Client Bottom Lines Through Recession


OVERVIEW: After adding 990 tax return data for 2010 to the original study, we learned that organizations managed by AMCs essentially left the Great Recession behind in 2009, returning to pre-recession operating levels of performance in 2010. Conversely, standalone organizations were still struggling to recover from the recession. We also learned more about the whys of these trends. Basically, the AMC-model was more adept at adjusting expenses to match revenue.

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