About L&M

L&M’s commitment is to provide excellence in management, not just a collection of administrative functions.

We base our management practices on evidence and facts, not conventional wisdom or what is in vogue. Our commitment is further evidenced by our thorough research and publications on the industry. Lastly, our CAE-level Executive Directors and our accreditation by the AMC Institute to the highest standard in the association management business demonstrate our investment in the highest quality services and solutions.

Most of us have heard a variation of the following tale: Automaker Henry Ford asked electrical genius Charlie Steinmetz to build the generators for his factory. One day the generators ground to a halt, and the repairmen couldn’t find the problem. So Ford called Steinmetz, who tinkered with the machines for a few hours and then threw the switch. The generators whirred to life. Later when Ford got a bill for $10,000 from Steinmetz, the rather tightfisted carmaker inquired why the bill was so high. Steinmetz’s reply:

   For tinkering with the generators
$10
   For knowing where to tinker
$9,990

Ford paid the bill.

As this legend points out, performing the actual labor can easily be the smallest part of the process, the real value lying in correctly diagnosing the problem and coming up with a viable solution to it. That knowledge comes from sound approaches and methods gleaned from the cumulative experience of our staff.

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By the Numbers

$1 Billion

The total operating budgets for those associations managed by AMC Institute member firms.*

*AMC Institute

By the Numbers

2.8 million people

The number of members in associations under management by AMCs.*

*AMC Institute

By the Numbers

3,500

The total number of individuals employed by AMCs that are member firms of the AMC Institute.*

*AMC Institute

By the Numbers

10 years

The length of time L&M has been a Charter Accredited AMC – making it the only remaining Charter Accredited firm west of the Rockies.*

*AMC Institute

By the Numbers

19 out of 20

The number of industry segments that AMC-managed organizations have in common with organizations managed by employed staff.*

*Client Operating and Financial Benchmarking Survey Report 2011; © 2011 AMC Institute, pg. 21

By the Numbers

1,700

The number of associations managed by AMCs that are member firms of the AMC Institute.*

*AMC Institute

By the Numbers

32%

On average, the premium standalone organizations pay to directly employ staff and shoulder the full costs of occupancy and capital expenses vs. the AMC alternative.*

*Client Operating and Financial Benchmarking Survey Report 2011; © 2011 AMC Institute, pg. 23

By the Numbers

32%

The rate over which the AMC-managed model outperformed the standalone model during the Great Recession (2008 – 2010) in terms of operating surpluses.*

*AMCs Managed Client Bottom Lines Through Recession; © 2012 L&M, page 2 (derived from data reported)