We base our management practices on evidence and facts, not conventional wisdom or what is in vogue. Our commitment is further evidenced by our thorough research and publications on the industry. Lastly, our CAE-level Executive Directors and our accreditation by the AMC Institute to the highest standard in the association management business demonstrate our investment in the highest quality services and solutions.
Most of us have heard a variation of the following tale: Automaker Henry Ford asked electrical genius Charlie Steinmetz to build the generators for his factory. One day the generators ground to a halt, and the repairmen couldn’t find the problem. So Ford called Steinmetz, who tinkered with the machines for a few hours and then threw the switch. The generators whirred to life. Later when Ford got a bill for $10,000 from Steinmetz, the rather tightfisted carmaker inquired why the bill was so high. Steinmetz’s reply:
For tinkering with the generators $10 For knowing where to tinker $9,990
Ford paid the bill.
As this legend points out, performing the actual labor can easily be the smallest part of the process, the real value lying in correctly diagnosing the problem and coming up with a viable solution to it. That knowledge comes from sound approaches and methods gleaned from the cumulative experience of our staff.